THE MOCK SHOP


Frequently Asked Questions


How do the mockups work?

Please check out the Tutorial page for an in depth look at customizing the mockups.

What software do I need?

Photoshop CS3 or newer.

How are files delivered?

Upon successful checkout, files will be automatically sent to the email address associated with your account.

What is TMS PRO?

TMS Pro is a new collection of mockups for professionals. These files are 2400x2400px while our standard offerings are generally 1050x1050px. TMS Pro Mockups always include front and back views.

Do all of your mockups include front and back views?

Only when noted. However, all TMS Pro Mockups include front and back views.

Do you take requests?

Your feedback is very important to us. Drop us a line and let us know what you'd like to see.

Do you offer refunds?

Unfortunately we are unable to offer refunds as digital files cannot be returned.